Conviz

Practical guide

Locate a visitor drop-off worth investigating

Follow observed journeys toward one confirmed goal. Treat the point where a visit ended as a question to inspect.

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Keep visitors comparable

Choose the same date range and goal for both groups. Review whether a traffic source, device mix or recent campaign changed. Ten high-intent visitors and ten unrelated visitors do not provide the same context.

Read the path

Look at the pages visitors reached before the selected goal. If many pricing visits end before signup, investigate that transition. If readers reach the form but do not complete it, inspect form progression instead of immediately rewriting the landing page.

Calculate continuation consistently

Illustrative example: 40 of 100 pricing visitors reach signup, and 20 complete it. Those rates are 40% pricing-to-signup and 50% signup-to-completion. Do not mix page views in one denominator with distinct visitors in another. These numbers are an example, not customer results.

Review the alternatives

An ended visit may be a completed reading task, a return planned for later, or an interruption. Review returning behavior and actual page context. A last-viewed section is not proof that its wording caused the exit.

Choose the next inspection

Name a specific question: does the pricing page explain what happens after signup, or do repeated validation failures occur near the same field? Inspect that question with journeys, controls and forms. Avoid a broad redesign from one weak signal.

Continue the workflow

Inspect your own website’s behavior.

Connect your site, confirm incoming visits, and choose a goal worth measuring.

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